PO Box 1092, Strawberry Hills NSW 2012
ABN: 19 152 298 934
The type of information PoS collects and holds includes (but is not limited to) personal information, including sensitive information, about:
PoS will generally collect personal information held about an individual by way of phone calls, emails, forms, meetings etc. You do have the right to seek to deal with us anonymously or using a pseudonym, but in almost every circumstance it will not be practicable for us to deal with you or provide any services to you except for the most general responses to general enquiries, unless you identify yourself.
In some circumstances PoS may be provided with personal information about an individual from a third party, for example and association with another member.
PoS will use personal information it collects from you for the primary purpose of collection, and for such other secondary purposes that are related to the primary purpose of collection and reasonably expected, or to which you have consented. In relation to direct marketing, PoS will use your personal information for direct marketing where you have provided that information, and you are likely to expect direct marketing: only then you will be sent direct marketing containing an opt out. If we use your personal information obtained from elsewhere we will still send you direct marketing information where you have consented and which will also contain an opt out. We will always obtain your consent to use sensitive information as the basis for any of our direct marketing. We may use video surveillance for security purposes and the footage will be used only by PoS and by the providers of our security services for security purposes. Surveillance videos are not used by PoS for other purposes and the footage is not publicly available. Surveillance cameras are not located in any bathrooms or change room facilities.
In relation to personal information of job applicants, staff members and contractors, PoS’s primary purpose of collection is to assess and (if successful) to engage the applicant, staff member or contractor, as the case may be. The purposes for which PoS uses personal information of job applicants, staff members and contractors include:
PoS also obtains personal information about volunteers who assist PoS in its functions or conduct associated activities, such as to enable PoS and the volunteers to work together.
PoS treats marketing, sponsorship and grants for the future growth and development of PoS as important. Personal information held by PoS may be disclosed to an organisation that assists in PoS’s marketing strategy, for example, determining a demographic to target based on PoS’s client age base or residential area.
PoS may disclose personal information, including sensitive information, held about an individual to:
PoS will not send personal information about an individual outside Australia without:
In referring to ‘sensitive information’, PoS means:
information relating to a person’s racial ethnic origin, political opinions, religion, trade union or other professional or trade association membership, sexual preferences or criminal record, that is also personal information; and health information about an individual.
Sensitive information will be used and disclosed only for the purpose for which it was provided or a directly related secondary purpose, unless you agree otherwise, or the use or disclosure of the sensitive information is allowed by law.
PoS endeavours to ensure that the personal information it holds is accurate, complete and up to date. A person may seek to update their personal information held by PoS by contacting the Privacy Officer of PoS at any time. The Australian Privacy Principles and the Health Privacy Principles require PoS not to store personal information longer than necessary. In particular, the Health Privacy Principles impose certain obligations about the length of time health records must be stored.
Under the Commonwealth Privacy Act and the Health Records Act, an individual has the right to obtain access to any personal information which PoS holds about them and to advise PoS of any perceived inaccuracy. There are some exceptions to this right set out in the applicable legislation. To make a request to access any information PoS holds about you, please contact the Privacy Officer in writing.
PoS may require you to verify your identity and specify what information you require. Although no fee will be charged for accessing your personal information or making a correction, PoS may charge a fee to retrieve and copy any material. If the information sought is extensive, PoS will advise the likely cost in advance.
Under our destruction and de-identification policies, your personal information that is no longer required will be de-identified or destroyed. In many circumstances, however it will be kept for marketing purposes, as you will have consented to that in writing with us.
If you would like further information about the way PoS manages the personal information it holds, please contact the Privacy Officer. If you have any concerns, complaints or you think there has been a breach of privacy, then also please contact the Privacy Officer who will first deal with you usually over the phone. If we then have not dealt satisfactorily with your concerns, we will meet with you to discuss further. If you are not satisfied with our response to your complaint within 30 days from this meeting, then you can refer your complaint to the Board of PoS.
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